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COVID-19 – AQR INTERNATIONAL’S RESPONSE
As the impact of the Covid-19 outbreak becomes more widespread, we wanted to update all our partners, customers and other contacts regarding AQR International’s response and what we are doing to ensure uninterrupted service.
Our assessments – our assessment platform and support systems are designed around the concept of virtual assessment. These will continue to operate as normal.
Our employees – we are committed to the safety of our employees during this crisis. Our office support team are working remotely using virtual tools to ensure communications between them and our customers is disrupted as little as possible.
Our partners and customers – we are committed to working with our partners and customers to help ensure business continuity through this difficult time. We will work with them to offer virtual promotions and learning opportunities. So if you have an idea for a strategy that we can help with please get in touch with us at headoffice@aqr.co.uk
Future development – At AQR we are gearing up to provide sustainable learning and development activities. This will ensure we are ready whether this current situation is temporary or a more long term reality. We already have e-learning licensed user programmes for our core psychometric measures MTQ and ILM72. We are now working to enhance and improve these over the coming weeks and months. We are also accelerating the development schedule for a new online mental toughness development offering, we will update on this as soon as we have a launch date.
We will be communicating via mail updates, social media and all our other virtual channels regularly so please follow us to keep up to date on developments. You can also contact us via the website or email.
On behalf of everyone at AQR International we hope that you stay safe and healthy during this testing time.
METERS SELF-TOP-UP FEATURE
We are pleased to announce the launch of a meters self-top-up feature on our assessments platform.
What does it do?
It enables top account owners* to self-top-up meters of any assessment they have access to without the requirement to contact AQR Int. and ask for meters transfer. *top account is an account which is purchasing meters directly from AQR Int. and not from their local partners. Sub-accounts will need to contact their local assessment distributor and request the meters to be transferred to their account in a regular way.
How am I going to be invoiced?
Once meters have been topped up, the system emails AQR Int. with a notice about the automated meters transfer. An invoice will follow via email.
How does it work? Please follow this link for instructions.
https://aqrinternational.co.uk/wp-content/uploads/2018/07/Meters-Self-Top-Upinstructionsv.1.0.pdf
AQR would like to remind system users that we have implemented a 30 min. log out of the system in case of inactivity on the account.
For Polish customers: AQR informuje o wprowadzonym automatycznym wylogowaniu z system po stwierdzonej nieaktywności przez 30 minut.
Welcome
Welcome to this message board. We will be posting here any new updates to the system.
Your AQR Team